“We’re seeing people use the $1 $2 $3 menu in a variety of ways,” Ozan said during an April 30 earnings call. “Some people will create a meal using some items from the $1 $2 $3 Dollar Menu. Some people will buy a combo meal that isn’t on $1 $2 $3 and then add an item from the $1 $2 $3 Dollar Menu as an add-on...
“And one of the things we’re seeing is that ... when people use $1 $2 $3 Dollar Menu, the items per transaction in those transactions is higher than kind of our average when people don’t use that $1 $2 $3 Dollar Menu. That is helping drive average check for those transactions.”
Net income in the first quarter ended March 31 was $1,375.4 million, equal to $1.72 per share on the common stock, up 13 percent from $1,214.8 million, or $1.47 per share, in the prior-year period. Revenues totaled $5,138.9 million, down 9 percent from $5,675.9 million. The decrease was due to the impact of the company’s strategic refranchising initiatives.
Global comparable sales increased 5.5 percent. In the United States, growth in average check fueled by menu price increases and favorable shifts in product mix offset a decline in guest counts, Ozan said.
“One of our challenges in the US is consistently growing comparable guest counts, especially when current overall industry traffic is negative,” he said. “US guest count declined in the first quarter due to the very competitive breakfast daypart and our conscious decision to simplify our value platform, eliminating most local value offers. We remain focused on executing our plan to deliver guest count growth through offerings that appeal to customers as well as taking actions to grow our breakfast business.”
“We’ve already been serving these sandwiches in select markets throughout the US, and the response has been very encouraging,” Easterbrook said. “In our pilot markets of Dallas and Tulsa, 90 percent of customers who tried the burgers said they’d buy them again.”
Easterbrook described the $1 $2 $3 Dollar Menu as “the most significant value platform launch” in more than a decade. Introduced at the beginning of the year, the menu features items at $1, $2 and $3 price points.
“We’re getting together a better understanding now how customers are buying from that menu,” he said. “And as we’ve seen, we’re noticing, we know we can build average check. So, we’re selling more items per order than we were previously. But also, we’re still very keen to still get that single-dollar customer to come in at the real value end as well. So, I think you will just see us continuing to make sure that we can highlight the range we have.
“But actually, we got some absolute knockout products on $1 and $2 and like a $3 Happy Meal, for example. So, I think we'll keep finessing it. There is flexibility in there. We’re changing media weights. We’re changing some of the creative work as well on the marketing side to better have some of the stronger items just pop out a little bit more from a customer perspective. But we’re satisfied with where we’re at, although we do want to get the guest count piece moving again. We never made any secret of that.”