WASHINGTON – A Grand Prairie, Texas, facility run by MSI Express Inc. announced a July 20 recall of approximately 16,498 lbs of chicken and rice soup mix products because the product is mislabeled and contains undeclared milk, a known allergen, according to the US Dept. of Agriculture’s Food Safety and Inspection Service (FSIS).

The problem was discovered when the establishment notified FSIS that it performed allergen testing validation on finished soup. It was determined that the finished soup tested positive for dairy, an allergen that was not declared on the product label, due to the establishment receiving the incorrect ingredient component.

The non-heat treated, shelf stable, Thai-style curry chicken with rice soup mix items were produced on Jan. 19, 2022, and Jan. 31, 2022.

The following product is subject to recall:

  • 1.29-lb. (583 g) plastic pouch packages containing “KNORR PROFESSIONAL SOUP du jour RED THAI STYLE CURRY CHICKEN WITH RICE SOUP MIX” with “best by” dates of January 19, 2024, for products distributed in the United States, and April 26, 2023, for products distributed in Canada.


The products subject to recall bear establishment number “P- 44055” inside the USDA mark of inspection. These items were distributed in the United States and Canada to professional foodservice operations like restaurants, cafeterias, fast-food chains and sports stadiums, as well as through online sales.                                 

There have been no confirmed reports of adverse reactions due to consumption of these products.