GREELEY, COLO. — JBS Foods is expanding its partnership with ManageEngine, a division of Zoho Corp. that provides enterprise IT management solutions. The deal seeks to standardize management of JBS’s global technology infrastructure through seamless integrations with third-party tool and improved employee experience. For 15 years, ManageEngine has been a trusted solutions provider for JBS.

“The strategy at JBS Foods centers on achieving operational excellence through lean, effective solutions without compromising on functionality or security,” said Wendi Collins, IT director at JBS Foods. “ManageEngine provides the flexibility and depth we need to standardize IT management across our global footprint, ensuring seamless integration and faster time-to-value in our United States facilities as well as our regional divisions in Australia, Mexico and Europe.”

Through the partnership, ManageEngine will equip JBS with solutions to unify the company’s infrastructure management, including over 25,000 endpoints, 250 IT staff and 70,000 users in the United States alone.

As acquisitions are a major component of JBS’s growth, ManageEngine’s solutions will help ease the integration of managing the IT of acquired companies.

JBS is consolidating its endpoint security and compliance with Endpoint Central. The company is replacing several endpoint management and security tools from eight different vendors, enabling automated patching. The move will ensure compliance of third-party apps for improved security, visibility and access to devices beyond the network. JBS Foods has realized a 90% faster response to software vulnerabilities through improved patching and zero-touch deployment for 95% of its devices.

Furthermore, JBS is streamlining the management of its IT infrastructure globally, which includes more than 15 domains. ManageEngine’s software solutions will provide the company with real-time tracking of operational metrics, a centralized console to manage IT infrastructure, automated workflows and personalized dashboards.

To foster a positive employee experience, JBS uses ManageEngine to support a hybrid workforce with requests for IT support, software and updates available from anywhere inside or outside the corporate network. Self-service options include a mobile app for requests on the go, a knowledge base for users to find solutions to previously reported issues and LTE-connected tablets that provide real-time assistance to drivers and delivery agents. To date, JBS Foods has realized a 30% reduction in help desk ticket volume that reflects fewer issues and increased productivity for end users.